Responsibilities:
Develop and execute user acquisition strategies to
increase the number of game users and their activity.
Analyze and optimize advertising channels to
maximize ad performance.
Monitor and report
the effectiveness of user acquisition activities through
data analysis and improvements.
Collaborate
with the marketing team to create promotional campaigns
and marketing plans.
Manage and optimize the
user acquisition budget, ensuring efficient cost control.
Requirements:
Bachelor's degree or higher in Marketing,
Advertising, or a related field.
Extensive
experience in user acquisition and digital marketing,
especially in the gaming industry.
Proficiency
with various advertising platforms and data analysis
tools, such as Google Analytics and Facebook Ads Manager.
Excellent communication and collaboration
skills, with the ability to work effectively with
different departments.
Passionate about the
gaming industry, with a deep understanding of user
behavior and market trends.
Responsibilities:
Handle user inquiries, complaints, and feedback,
providing professional solutions.
Maintain
effective communication with users through phone, email,
and online chat.
Record and track user issues,
ensuring timely resolution and feedback to relevant
departments.
Gather user opinions and
suggestions to enhance user satisfaction and loyalty.
Regularly compile and analyze user feedback,
offering improvement suggestions to management.
Requirements:
Bachelor's degree or higher in Customer Service,
Public Relations, or a related field.
Extensive customer service experience,
particularly in the gaming or internet industry.
Excellent communication and problem-solving
skills, capable of handling various user demands and
challenges.
Proficiency in customer service
management systems and office software, such as Zendesk
and Salesforce.
Passionate about the gaming
industry, with strong service awareness and teamwork
spirit.
Responsibilities:
Identify and assess potential risks related to game
development, operations, and user activities. Conduct
regular risk evaluations.
Develop and
implement risk management policies and procedures to
minimize financial, operational, and security risks.
Ensure compliance with industry regulations,
legal requirements, and internal policies. Monitor changes
in relevant laws and standards.
Investigate
and respond to risk-related incidents, such as security
breaches and operational disruptions. Maintain incident
response plans.
Prepare detailed risk reports
and documentation, providing insights and recommendations
to senior management. Track and report on risk management
effectiveness.
Requirements:
Bachelor’s degree or higher in Risk Management,
Finance, Business Administration, or related field.
Extensive experience in risk management,
ideally in the gaming or technology industry. Proven
success in managing and mitigating risks.
Strong analytical skills and proficiency in
risk management tools and methodologies.
Excellent communication and interpersonal
skills, with the ability to present risk-related
information clearly to stakeholders.
High
accuracy and attention to detail in risk assessments and
documentation.
Passion for the gaming industry
with a strong understanding of industry-specific risks and
challenges.