Welcome to the Privacy Policy of LARK PLAY INC("LARK," "we,"
"our," "us"). At LARK, we are committed to protecting your
privacy. This Privacy Policy covers all of our games, whether
you play them on mobile devices, PCs, or other platforms. It
also extends to our marketing and advertising activities, as
well as any additional services we may offer.In this Privacy
Policy, we refer to our games, website, marketing and
advertising efforts, and other services collectively as the
"Services."
By accessing or using our games, interacting with
our website, or engaging with our other Services, you consent to
the collection and use of your information as described in this
Privacy Policy. This includes agreeing to the use of your data
by LARK and our advertising partners for targeted advertising
purposes, as outlined in the Marketing and Advertising section
of this Policy. This section also provides details on how you
can opt-out or withdraw your consent for targeted advertising.
If you have any concerns about sharing your
information or how it will be used as described, we encourage
you not to use our games or Services.
1.1 Directly From You
We collect Personal Data that you provide directly
to us through various interactions. Examples of how we may
collect your data include:
· : When
you make a purchase on our Shop, we may collect your first and
last name, email address, telephone number, billing address,
shipping address, and payment information to process your
transaction and fulfill your order.
· Forum or Wiki Participation: If you contribute to our Forum or
Wiki, we collect any information you choose to share within
these platforms, including posts, comments, and other content.
· Contacting Us: When you reach out
to us via email or other communication channels, we may collect
your email address and retain records and copies of your
correspondence for reference and follow-up.
1.2 Automatically From You
We also collect Personal Data automatically through
various technologies as you use our Services:
· Cookies: These are small files
placed on your computer's hard drive by your web browser.
Cookies help us recognize your browser and capture and store
certain information, such as your preferences and usage
patterns. This allows us to improve your experience by
personalizing content and remembering your settings.
· Web Beacons: Also known as clear
gifs, pixel tags, or single-pixel gifs, these are tiny
electronic files embedded in web pages or emails. Web beacons
help us track and analyze user interactions, such as the number
of visitors to our pages and the effectiveness of our marketing
efforts. They provide valuable insights into how users engage
with our site and help us refine our services.
By
using these methods, LARK aims to enhance your experience,
tailor our offerings to your preferences, and ensure the
functionality and performance of our Services.
In this Privacy Policy, "Personal Information" refers to any
data that can identify you either directly as an individual
("Personally Identifiable Information") or indirectly when
combined with other data that identifies you.
We collect the following types of Personal
Information:
1, Contact Information: This includes details such as your name, email address, phone
number, and any other contact information you provide when
creating an account or communicating with us.
2, Account Information: This
includes username, password, and other details related to your
account, such as preferences and settings.
3, Gameplay Data: This includes information about your in-game activity,
progress, scores, achievements, and interactions with other
players.
4, Device Information:
This includes data about the device you use to access our
services, such as device type, operating system, unique device
identifiers, and mobile network information.
5, Usage Data: This includes information about how you interact with our
games and services, such as features used, pages viewed, and
time spent on our services.
6, Payment Information: If you make purchases, we collect payment details, including
billing address and payment method, but we do not store your
full credit card information.
7, Location Information: This may include geolocation data collected from your device,
if you have granted permission for us to access this
information.
8, Communication Records: This includes records of your communications with us, such as
support requests, feedback, and customer service interactions.
This information helps us provide and improve our
services, personalize your experience, and ensure the security
and functionality of our games.
3.1 Responding to Your Requests
We utilize your personal information to address your
specific requests and provide the information you need. This
could involve sending you newsletters, updates, or invitations
to events that interest you. If you interact with us on social
media, we may also use your details to respond to your comments
and questions. Our goal is to deliver timely and relevant
information that suits your interests.
3.2 Keeping You Informed
To keep you updated, we use your personal
information to share the latest news and developments from LARK
and our partners. This includes notifying you about new game
launches, upcoming events, special promotions, and other
significant announcements. Our aim is to keep you engaged with
the latest updates and opportunities within the LARK community.
3.3 Managing Event Registrations
We handle your personal information to facilitate
your registration for various events, seminars, conferences, and
meetings organized by LARK or its affiliates. This process
includes confirming your attendance, providing event details and
reminders, and delivering any necessary materials. We strive to
make your event experience seamless and enjoyable.
3.4 Answering Your Inquiries
Your personal information helps us address any
questions or concerns you might have about LARK, our services,
or our affiliates. We are committed to providing accurate and
prompt responses to your inquiries, whether they pertain to our
products, services, or policies. Your satisfaction is important
to us, and we aim to resolve your issues effectively.
3.5 Improving Your Online Experience
We use your personal information to enhance your
experience on our website and improve how you access
information. This includes:
· Personalized Content: Offering content and recommendations tailored to your
interests and browsing history to make your visit more relevant.
· Enhanced Navigation: Implementing
features that simplify your navigation and help you find
information more efficiently.
· User Feedback Integration: Utilizing feedback and usage patterns to continuously refine
and improve our website’s functionality and user interface.
· Performance Analytics: Analyzing
how you interact with our site to identify areas for improvement
and ensure a smooth and engaging experience.
By
integrating these enhancements, our goal is to provide a
customized and user-friendly online experience that aligns with
your preferences and needs.
We may disclose your Personal Data in the following situations:
· Service Providers and Contractors: We may share your data with third-party service providers or
contractors for business or operational purposes. This includes
e-commerce platforms, moderation services, and data analytics
providers. We ensure these parties are contractually bound to
keep your data confidential and use it solely for the intended
purposes.
· Affiliates and Advisors: We may disclose your data to our subsidiaries, affiliates, or
to our legal and financial advisors who are bound by
confidentiality obligations.
· Business Transactions: In the event of a sale, merger, acquisition, restructuring,
or similar business transaction, your data may be transferred as
part of the assets. This includes situations like bankruptcy or
liquidation.
· Legal Requirements:
We may disclose your data to comply with legal obligations, such
as court orders or regulatory requests.
· Contract Enforcement: To enforce any agreements or contracts we have with you.
· Protection of Rights: If we
believe it is necessary to protect the rights, property, or
safety of LARK, our users, or others.
· With Your Consent: If you have given explicit consent for such disclosure.
We do not sell, rent, or share your Personal Data
for targeted advertising, automated decision-making, or
profiling purposes.
5.1 Location of Information Storage
We operate servers globally, meaning your
information may be processed on servers located outside your
home country. Data protection laws vary by country, with some
offering more protection than others. Regardless of where your
data is processed, we maintain a consistent level of protection
for your information and comply with legal frameworks related to
data transfer.
5.2 Duration of Information Storage
We generally retain your personal information for a
period of 3-5 years. However, under the following circumstances,
we may adjust the storage duration:
1, Legal Compliance: To comply with applicable laws, regulations, or legal
requirements.
2, Court Orders: To
comply with court judgments, rulings, or other legal procedures.
3, Governmental Requests: To meet
the requirements of relevant governmental authorities or legally
authorized organizations.
4, Service Agreements: To comply with applicable service agreements or this Privacy
Policy, safeguard public interest, or protect the legal rights
of LARK, our users, affiliates, and employees, or for other
reasonable purposes.
After the necessary storage
period has passed, we will delete or anonymize your personal
information in accordance with applicable laws and regulations.
If our products or services cease operation, we will
notify you through push notifications or announcements and
delete or anonymize your personal information within a
reasonable period.
5.3 Specific Situations
Account Termination: If you
terminate your LARK account, your personal data will be marked
for deletion unless legal requirements or other legitimate
purposes necessitate a longer storage period.
Game Data Consistency: In certain
cases, personal data cannot be completely deleted to ensure the
consistency of gameplay experience or other relevant areas. For
example, matches affecting other players' matchmaking data and
scores will not be deleted; instead, your connection to these
matches will be permanently anonymized.
Withdrawal of Consent: If you withdraw your consent for processing your personal
data or your child's personal data, we will delete the relevant
personal data without undue delay, provided the data collection
and processing were based on the withdrawn consent.
Objection to Processing: If you
object to the processing of your personal data, we will review
your objection and delete the relevant personal data without
undue delay, unless another legal basis for processing exists or
applicable law requires us to retain the data.
We process your personal information in various locations,
including countries within the European Economic Area (EEA), the
United Kingdom (UK), the United States, and other regions.
When transferring your information outside the UK or
the EEA, we ensure that it is sent to countries deemed to
provide adequate protection by the EEA or UK. If a country does
not meet these adequacy standards, we employ standard
contractual clauses to protect your information during its
transfer outside the EEA or UK.
At LARK, we are committed to safeguarding the privacy and
integrity of your personal information through robust security
measures. Despite our best efforts to secure your data, it is
important to note that no method of transmitting information
over the internet is completely impervious to risks.
7.1 Security Measures:
· Data Encryption: We use
encryption technologies to protect your data during transmission
and while stored. This includes SSL/TLS encryption to secure
your communications with our services.
· Access Controls: We implement strict access controls to ensure that only
authorized personnel have access to your personal information.
This includes using secure authentication methods and regular
reviews of access permissions.
· Data Minimization: We are dedicated to processing only the information necessary
for our services. We regularly review and update our data
handling practices to ensure we are only retaining relevant
data.
· Password Protection: When
you provide us with your password, we apply a one-way hashing
algorithm to ensure that your password is securely stored and
protected from unauthorized access.
· Regular Security Audits: We conduct regular security audits and assessments to
identify and address potential vulnerabilities in our systems.
This helps us stay ahead of emerging threats and maintain the
highest security standards.
7.2 Limitations and Risks:
While we employ these advanced security measures, it
is crucial to recognize that no online system is completely
immune to breaches. The nature of internet-based communications
means there is always a risk of unauthorized access or data
interception. We continually strive to improve our security
practices to minimize these risks and protect your information.
7.3 Your Role in Security:
We encourage you to also take steps to protect your
personal information. This includes using strong, unique
passwords for your accounts and being cautious about sharing
your login details.
At LARK, we remain dedicated to
maintaining the highest levels of security and privacy for your
personal information. If you have any questions or concerns
about our security practices, please feel free to contact us.
Under applicable law, you have the following rights concerning
the processing of your personal data:
· Access: You have the right to
request access to the personal data we hold about you. This
includes knowing whether we process your data and obtaining
information and copies of that data.
· Rectification: If your personal data is inaccurate or incomplete, you have
the right to request corrections or updates to ensure it is
accurate.
· Objection: You can
object to the processing of your personal data, asking us to
stop processing it under certain conditions.
· Erasure: You have the right to request the deletion of your personal
data when it is no longer necessary for the purposes for which
it was collected.
· Restriction:
You can request the restriction of processing your personal data
to certain situations, including with your explicit consent.
· Portability: You are entitled to
receive your personal data in a structured, commonly used, and
machine-readable format, and you may request that we transfer
this data to another data controller if applicable.
These rights are subject to certain conditions and
exceptions as outlined by the relevant laws.
A "Child" is defined as an individual who is below the age
required to consent to the processing of Personal Data according
to the laws of their country (e.g., under 13 in the United
States and between 13 and 16 in the European Union).
We do not knowingly collect Personal Data from
Children. If you are a Child, please do not provide us with any
Personal Data. If you believe that a Child has submitted
Personal Data to us, please contact us immediately at
[email protected] or by mail at 600 Superior Ave E, Ste 1300,
Cleveland, OH 44114. We will take necessary steps to delete the
Personal Data in question.
LARK may revise this Privacy Notice periodically to address changes in our practices or legal obligations. Significant updates will be communicated to you by posting the revised Privacy Notice on our website or through other suitable communication methods. We recommend that you regularly review this Privacy Notice to remain informed about how we manage and safeguard your personal information.
If you have any questions, comments or suggestions on this Privacy Policy or other issues, please contact us at [email protected].